Secure connection with Exact Globe+

What your IT administrator and security team want to know before the bank connection with Exact Globe+ goes live.

The chain

Bank → Ponto → Fleane → Exact Globe

Fleane is responsible for two connections: between Ponto and Fleane, and between Fleane and your Globe environment. The step from your bank to Ponto runs through the account holder, with their own login at the bank. Setting up your own network is your responsibility.

logo Exact Globe+

How Fleane reaches Globe

  • From outside, from a single fixed IP address. One port needs to be open, for that address only. We announce any change of address at least 14 days in advance.
  • No VPN and no software on your server. There’s nothing to install.
  • No access to your SQL server. Fleane uses the Exact Entity Service that comes with your Globe installation; it handles access to the database within your own network.
  • Encrypted traffic with the route we recommend: a reverse proxy with TLS in your own environment.

What Fleane reads and writes

Read: your administrations (only to test the connection), your bank accounts with journal and general ledger account, and your open items.

Write: only creating financial entries.

Not: changing or deleting existing data, or reading customer and supplier details such as name, address or IBAN.

What Fleane stores

To reconcile, Fleane keeps an up-to-date snapshot of your open items (invoice number, customer or supplier number and amount), without history. For each bank transaction, Fleane records which entry in Globe it went to, so nothing is booked twice. Fleane doesn’t store names, addresses or IBANs of your customers and suppliers. When your agreement ends, all of this is deleted within 45 days.

Security

  • The password of the Globe account is stored encrypted, separately from the database, and can’t be viewed even by Fleane’s administrators.
  • Login details never end up in the logs. Detailed information is only logged when an error occurs, and is deleted after 14 days.
  • For each run, you get a report you can download.
  • With the Owner, Administrator and User roles, you decide who can access the Globe connection. You can make MFA mandatory for your whole organisation.
  • Fleane B.V. is ISO 27001 and ISO 9001 certified through its parent company Van der Let & Partners.

Guided implementation and documentation

We do the setup together. After an introductory call, you’ll receive our document “Data flow, security and setup”, covering the data flow, what is stored where, and the setup step by step. You can receive it before you decide, so your security team can assess it. When you start, we go through the steps together.

For Exact Globe partners

A new service for your Globe customers

Your customers already rely on you for Exact Globe. With Fleane, you extend that: you set up the connection with Globe and configure Fleane for your customer, from entities and administrations to inviting the account holders to connect their bank accounts. That takes the work off your customer’s hands, and you offer that work on your own terms.

  • Serve more customers. With the access your customers give you, you support multiple customers from Fleane, just like an accounting firm.
  • Everything in one guide. You receive our setup guide, covering everything that needs to happen on the Globe side.
  • We’ve got your back. We go through the first implementation together, and you and your customers can always contact our support team.
Book an introductory call
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FAQ

We’re here to help with any questions you have about plans, pricing and supported features.

Yes, that's actually the normal situation with Globe. Fleane runs in the cloud and accesses your Globe environment from outside. That requires one open port, restricted to Fleane's fixed IP address. Your system administrator or Exact Globe partner sets this up once, with our guidance.
Two things: making your Globe environment reachable for Fleane's fixed IP address, and creating a Globe account for Fleane. There's nothing to install on your server and no SQL ports need to be opened. Exactly how to set this up is described in our setup guide, and we go through it together at the start of the implementation.
No. Fleane cannot set up a VPN connection to your environment, and there's no connector to install on your server. Fleane accesses your environment from outside, from a single fixed IP address. So one port needs to be open, restricted to that address.
No. Fleane uses the Exact Entity Service, the web service that comes with your Globe installation. It handles access to the database within your own network. No SQL ports need to be opened and no SQL traffic leaves your network.
Yes, with the route we recommend: a reverse proxy with TLS in your own environment. Traffic between Fleane and your Globe environment is then encrypted. The connection between Ponto and Fleane is always encrypted, with mutual certificate authentication.
Fleane reads your administrations (only to test the connection), your bank accounts with the related journal and general ledger account, and your open items. Fleane writes only by creating financial entries. It doesn't change or delete anything in your administration, and doesn't read customer or supplier details such as name, address or IBAN.
To reconcile, Fleane keeps an up-to-date snapshot of your open items: invoice number, customer or supplier number and amount. It's refreshed in full regularly, without history. For each bank transaction, Fleane also records which entry in Globe it went to, so it isn't sent twice. Fleane doesn't store names, addresses or IBANs of your customers and suppliers. When your agreement ends, all of this is deleted within 45 days.
Encrypted, separately from the database. It can't be retrieved, not even by Fleane's administrators, and it never ends up in the logs. If you delete the connection, the password is deleted with it.
No. An Owner or Administrator manages the connection with Globe and the assignment to target administrations. With the User role, a colleague can manage accounts and process statements, but can't access the Globe connection. Useful for a local controller who needs to keep a bank connection running, for example.
Yes. Our document on "Data flow, security and setup" describes which data ends up where, how each step is secured, who is responsible for what, and how the connection is set up. After an introductory call, we'll send it to you, even before you decide.

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